Shipping policy

Shipping & Delivery Policy

Effective Date: 1st April 2025

At Nutridig Healthcare, we are committed to delivering your health and wellness essentials reliably and efficiently. This Shipping & Delivery Policy explains how we handle order shipping for purchases made through our website www.nutridig.com.

1. Shipping Coverage

We currently ship only within India.
At this time, we do not offer international shipping.

2. Shipping Method & Delivery Time

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3 – 7 business days Free

Delivery times may vary depending on your location, holidays, courier partner constraints, or other unforeseen circumstances.

3. Order Processing Time

  • Orders are processed within 1–2 business days (Monday to Friday).

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once dispatched, you will receive an email with a tracking link to monitor your shipment.

4. Shipping Partners

We work with reliable logistics partners to ensure smooth and timely deliveries, including:

  • Delhivery

  • Blue Dart

  • XpressBees

  • FedEx

  • Trackon

  • Amazon Surface

You will receive tracking information via email once your order is dispatched.

5. Delivery Delays & Exceptions

While we strive for timely delivery, delays may occasionally occur due to:

  • Incorrect or incomplete shipping addresses

  • Remote location or serviceability issues

  • Weather disruptions, festivals, or courier delays

We are not liable for courier-related delays but will support you in resolving any such concerns.

6. Delivery Issues

  • Non-Delivery / Lost Orders: If your order hasn’t arrived within 7 business days after dispatch, please contact us at nutridighealthcare@gmail.com within 7 days of the expected delivery date.

  • Damaged Products: Please take clear photos of any damaged package and contents and contact us as soon as possible.

  • Incorrect Address: Customers are responsible for entering the correct shipping information. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

7. Support & Contact

For any questions or concerns related to shipping and delivery, please reach out to us via email:

📧 nutridighealthcare@gmail.com

Our support team is available Monday to Saturday, from 9 AM to 6 PM.

Note: Nutridig Healthcare reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. Please refer to this page periodically for any updates.